💳 Payment Policy - WHEYONIC
Industry-leading security measures to protect your transactions and personal information
Effective Date: May 2025
Last Updated: June 2025
At WHEYONIC, we prioritize the security and convenience of your transactions above all else. As a leading supplement provider in India, we've developed a comprehensive secure payment policy for supplements in India that ensures your financial data remains protected at every step.
Your Security is Our Priority
We implement bank-level security protocols to safeguard your payment information. All transactions are processed through PCI-DSS compliant gateways with 256-bit SSL encryption.
Our secure payment policy for supplements in India is designed to give you complete peace of mind when purchasing health supplements. We comply with all RBI guidelines for online transactions and regularly update our security measures to combat emerging threats.
✅ Accepted Payment Methods
We offer multiple secure payment options tailored for Indian customers:
UPI Payments
Instant payments through Google Pay, PhonePe, Paytm, and other UPI apps. Processed through secure NPCI channels.
Credit/Debit Cards
All major cards accepted (Visa, MasterCard, RuPay) with 3D Secure authentication for added protection.
Net Banking
Direct bank transfers from all major Indian banks with end-to-end encryption.
Digital Wallets
Paytm, Mobikwik, Amazon Pay and other secure wallets with tokenization technology.
Our Security Features
This secure payment policy for supplements in India ensures that your transactions are protected with the highest security standards available. We never store your complete card details on our servers.
🔐 Our Secure Payment Policy for Supplements in India
WHEYONIC has developed India's most comprehensive secure payment policy for supplements to address the unique challenges of online health product transactions:
Key elements of our secure payment policy for supplements in India include:
- End-to-end encryption of all payment data transmitted through our systems
- Regular security audits by certified third-party firms
- Tokenization technology that replaces sensitive data with unique identifiers
- Compliance with all RBI guidelines for payment gateways
- Strict access controls and employee training on data protection
- Real-time transaction monitoring with AI-based fraud detection
Our secure payment policy for supplements in India extends beyond technology. We've implemented rigorous operational protocols to ensure that your financial information is handled with the utmost care at every stage of the transaction process.
For more information on payment security standards in India, visit the Reserve Bank of India website.
🚫 Cash on Delivery (COD)
To maintain our secure payment policy for supplements in India, we currently do not offer Cash on Delivery. This decision was made to:
- Eliminate cash handling risks for our delivery personnel
- Reduce the potential for payment disputes
- Ensure complete transaction traceability
- Provide instant order confirmation and processing
We are developing a contactless COD option with digital verification for select locations. This enhanced system will maintain our stringent security standards while offering more payment flexibility.
💰 Refunds & Payment Failures
Our secure payment policy for supplements in India includes comprehensive protection for payment issues:
In such cases, the amount will be automatically refunded to your source account within 3-5 business days. You'll receive SMS and email notifications throughout the process.
Refunds are processed within 24 hours of approval. The time taken to reflect in your account depends on your bank (typically 5-7 business days).
Immediately contact our support team and your bank. We'll freeze the transaction and initiate an investigation as per RBI guidelines for online fraud.
For complex payment issues, we recommend contacting the National Consumer Helpline for additional support.
🔒 Why Our Secure Payment Policy Matters
In the health supplement industry, payment security is especially crucial because:
- Customers often make recurring purchases requiring stored payment methods
- Supplement purchases may indicate sensitive health information
- High-value transactions are common for premium products
- Customers expect enterprise-level security for health investments
Our secure payment policy for supplements in India addresses all these concerns with multiple layers of protection. We've partnered with leading payment processors who specialize in health and wellness transactions to ensure your data remains confidential.
Learn more about payment security best practices at the PCI Security Standards Council.
❓ Need Assistance?
Our dedicated payment support team is available to help with any questions about our secure payment policy for supplements in India:
- 📧 Payment Support: payments@wheyonic.com
- 📞 Helpline: +91-9518820715 (9AM-9PM, 7 days)
- 🕒 Live Chat: Available on our website during business hours
- 📱 WhatsApp Support: +91-9518820715