🔒 Privacy Policy – WHEYONIC

At WHEYONIC, premium online supplement store india, your privacy is our fundamental commitment. We understand the importance of protecting your personal information in today's digital landscape. As a responsible online supplement store in India, we adhere to strict data protection principles and comply with applicable privacy laws.

This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, make purchases, or interact with our services. By using our platform, you consent to the practices described in this policy.

As a trusted online supplement store in India, we collect information to provide you with exceptional service:

• Personal Details: Name, email address, phone number, and contact information
• Shipping Information: Complete shipping and billing addresses for order fulfillment
• Payment Information: Secured payment details processed through PCI-DSS compliant gateways
• Technical Data: IP address, browser type, device information, and cookies for analytics
• Usage Data: Pages visited, products viewed, and interaction patterns on our store
• Communication Records: Support tickets, emails, and chat transcripts

We collect this information only when voluntarily provided by you during account creation, purchases, or when contacting our support team.

As India's premier online supplement store, we use your information responsibly to enhance your experience:

• Order Processing:To process, fulfill, and deliver your supplement orders efficiently
• Customer Communication:To send order confirmations, shipping updates, and delivery notifications
• Service Improvement: To analyze website usage and improve our online supplement store experience
• Customer Support: To respond to your inquiries and provide personalized assistance
• Personalization: To recommend supplements based on your preferences and purchase history
• Marketing Communications: To send promotional offers and newsletters (only with your explicit consent)
• Security & Fraud Prevention: To protect our platform and customers from fraudulent activities

At WHEYONIC, we implement industry-leading security measures to protect your information:

We employ SSL encryption throughout our platform to ensure secure data transmission. Your payment information is processed through PCI-DSS compliant gateways like Razorpay and Stripe, and we never store your complete payment details on our servers.

We regularly conduct security audits and vulnerability assessments to maintain the highest security standards. Our team is trained in data protection best practices, and we implement strict access controls to safeguard your information.

For more information on payment security standards, visit the official PCI Security Standards Council website.

As a responsible online supplement store in India, we do not sell, rent, or trade your personal data to third parties for marketing purposes.

We may share your information only with trusted partners when necessary:

• Logistics Partners: Sharing delivery information with our courier services to fulfill your orders
• Payment Processors: Sharing necessary transaction details with our secure payment gateways
• Legal Compliance: When required by law enforcement or to comply with legal obligations
• Service Providers: With companies that provide essential services to our business operations

All third parties are contractually obligated to maintain confidentiality and security of your information. We ensure they comply with India's data protection framework.

As India's favorite online supplement store, we believe in permission-based marketing:

If you subscribe to our newsletter or promotional updates, we may occasionally send you information about special offers, new products, health tips, and store updates. These communications always include clear unsubscribe instructions.

You can manage your communication preferences at any time through your account settings or by contacting our support team. We comply with all regulations outlined in India's Telecom Commercial Communications guidelines.

Our online supplement store in India is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

If we become aware that a child under 13 has provided personal information, we will take steps to remove such information and terminate the child's account. Parents or guardians who believe their child may have provided personal information can contact us immediately at support@wheyonic.com.

We may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, and other factors. When we make material changes, we will notify you through email or prominent notices on our online supplement store in India.

The "Effective Date" at the top of this policy indicates when it was last revised. We encourage you to review this policy regularly to stay informed about how we protect your information.

For any privacy-related concerns, questions about this policy, or to exercise your data rights, please contact us:

• 📧 Email: support@wheyonic.com
• 📞 Phone: +91-9518820715 (10AM - 6PM, Monday-Saturday)
• 🏢 Address: WHEYONIC, Radaur, Distt. Yamunanagar, Haryana 135133, India

We take all privacy inquiries seriously and aim to respond within 48 business hours.

As a valued customer of our online supplement store in India, you have important privacy rights:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data under certain circumstances
• Opt-out: Withdraw consent for marketing communications
• Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, please contact us using the information above. We may need to verify your identity before processing certain requests to protect your information.

For more information about privacy rights in India, visit the Ministry of Electronics and Information Technology website.